Continuity, Resilience, and Service Management

IT Service Continuity is a subset of Business Continuity Planning (BCP) and encompasses IT service management and wider IT resilience planning. It also incorporates those elements of IT infrastructure and services which relate to data communications.

It is a systematic process to prevent, predict and manage Information and Communications Technology (ICT) disruption and incidents which have the potential to disrupt ICT services and should result in a more resilient IT service capability aligned to wider organisational requirements.

Planning and preparing for possible serious incidents or disasters is critical for any business. Knowing how to continue operating efficiently with a reasonably short period is the main goal of Business Continuity.

ISO 22301 Introduction - 1 Day Training
ISO 22301 Foundation - 2 Day Training
ISO 22301 Lead Implementer - 5 Day Training
ISO 22301 Lead Auditor - 5 Day Training

IT service management (ITSM) refers to the implementation and management of quality information technology services. Design, delivery and improvement of services that fulfill customer requirements have become very important for IT providers. Learn how to implement and manage quality of information technology services by being trained to ISO 20000.

ISO 20000 Introduction - 1 Day Training
ISO 20000 Foundation - 2 Day Training
ISO 20000 Lead Implementer - 5 Day Training
ISO 20000 Lead Auditor - 5 Day Training

ISO 28000 supply chain security identifies the risk level across your supply chain operations. It protects your properties from manufacturing to sale, combining traditional practices of supply chain management with the security requirements driven by threats such as terrorism, piracy, and theft. Simplify trade and expedite the transport of goods across borders and ensure your product safety by reducing risks with ISO 28000 certification.

ISO 28000 Introduction - 1 Day Training
ISO 28000 Foundation - 2 Day Training
ISO 28000 Lead Implementer- 5 Day Training
ISO 28000 Lead Auditor- 5 Day Training